Sunday, September 21, 2008

AT&T Uverse Installation: Failed

I was very disappointed yesterday by not being able to get AT&T Uverse.  After waiting about one year for the service to be available in my area, I found out that it is still not available in my area.

There is some sort of junction box on the street that is maintained by AT&T.  You have to live within 4,500 feet to get the service.  I live 6,700 feet, and can't get the service.  The signal is too weak for the service to work.

The technician showed up at 2:00, at the end of the two-hour window quoted.  He spent about an hour trying to get the signal, but was not able to.  He told me about the situation and opened a Help Ticket to see what could be done.  At around 6:15, he told me I cannot get the service because I live too far from the junction box.

Hopefully, AT&T will add a box closer to my house so I can get the service.

1 comment:

None said...

AT&T Sucks