I was very disappointed yesterday by not being able to get AT&T Uverse. After waiting about one year for the service to be available in my area, I found out that it is still not available in my area.
There is some sort of junction box on the street that is maintained by AT&T. You have to live within 4,500 feet to get the service. I live 6,700 feet, and can't get the service. The signal is too weak for the service to work.
The technician showed up at 2:00, at the end of the two-hour window quoted. He spent about an hour trying to get the signal, but was not able to. He told me about the situation and opened a Help Ticket to see what could be done. At around 6:15, he told me I cannot get the service because I live too far from the junction box.
Hopefully, AT&T will add a box closer to my house so I can get the service.
Showing posts with label uverse. Show all posts
Showing posts with label uverse. Show all posts
Sunday, September 21, 2008
Friday, September 12, 2008
AT&T Uverse: Order Placed
I placed an order to get AT&T Uverse today. The phone call took 30 minutes and the customer service rep was very nice. I got the U200 plan with 3.0 Mbps Internet. It looks like a good deal. Here is the breakdown:
I also was able to bundle my local and long distance service which was $41 before taxes, but is now $32.25.
I am currently a Time Warner customer, but will not be for very long if this all works out. After taxes and fees, I am paying $108 for Time Warner. Compared to the $73.33 for the next 12 months, it is worth trying.
Even after the 12-month promotion, the features, channels, and better equipment will be worth the extra few buck over Time Warner. I have been quite frustrated with the lack of HD selection with Time Warner.
Also, there is no contract, installation fees, set-up fees, or anything like that, or at least none that I agreed to. Not having a contract or equipment to buy is a big feature for me, which is why I haven't gone with DirecTv or DishNetwork, although I have heard good things about them.
- U200 $59
- HD "Technology" fee $10
- 3.0 Mbps Internet $30
- Extra TV Receiver $5
- Monthly Total: $104
I also was able to bundle my local and long distance service which was $41 before taxes, but is now $32.25.
I am currently a Time Warner customer, but will not be for very long if this all works out. After taxes and fees, I am paying $108 for Time Warner. Compared to the $73.33 for the next 12 months, it is worth trying.
Even after the 12-month promotion, the features, channels, and better equipment will be worth the extra few buck over Time Warner. I have been quite frustrated with the lack of HD selection with Time Warner.
Also, there is no contract, installation fees, set-up fees, or anything like that, or at least none that I agreed to. Not having a contract or equipment to buy is a big feature for me, which is why I haven't gone with DirecTv or DishNetwork, although I have heard good things about them.
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